Saturday, August 4, 2007

Job Title: Client Manager

Email: nicole@syncconsulting.co.za

Responsibilities:

  • Ensures that all of the IT services being provided to clients are aligned to the clients needs

  • Maintain a trustful working relationship with clients, understanding their need to IT services, and managing the introduction of new services, service improvements and eventually service reductions and retirements

  • Regular and frequent review and realignment of the provisioning of IT services

  • Managing and maintaining a portfolio of service solutions delivered by IT operations to different clients at varying service levels


Skills Required:


  • 1-2 years IT experience

  • server experience

  • SQL an advantage


Qualifications:


  • Any suitable formal qualification (NDP, BSc, Btech, Bcomm)

  • Some best practice certification / training (ITIL, Cobit)

  • Project management (PMBOK, Prince2)

  • Any suitable technical certifications (MSCE, CCNA)


Location:


  • Johannesburg


Salary:


  • Market Related